In this video, Dr. Erika Sears discusses the article, "Factors Influencing Patient Satisfaction in Plastic Surgery: A Nationwide Analysis" by Chen, Congiusta, Nash et al. which appears in the September 2018 issue of Plastic and Reconstructive Surgery, Volume 142 Issue 3.
Keywords: plastic surgery; patient satisfaction; Press Ganey; survey; personal satisfaction, hospitals; surgeons; retrospective studies; questionnaires; healthcare; health; physicians; bed side manner; recommendations; patient satisfaction; surgery;