Happy and Unhappy Patients—Video Discussion by Debra Johnson, MD

Video Author:Debra Johnson, MD

Published on:April 23, 2018

Associated with:

Vol. 141, No. 5, May 2018

In this video, Dr. Anne Taylor discusses the article, "Happy and Unhappy Patients: A Quantitative Analysis of Online Plastic Surgeon Reviews for Breast Augmentation" by Dorfman, Purnell, Qiu et al. which appears in the May 2018 issue of Plastic and Reconstructive Surgery, Volume 141 Issue 5.

Keywords: plastic surgery; patient satisfaction; patient dissatisfaction; online reviews; internet; social media; breast augmentation; practice management; Google; Yelp; RealSelf

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Happy and Unhappy Patients—Video Discussion by Debra Johnson, MD

Happy and Unhappy Patients—Video Discussion by Debra Johnson, MD

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